Privacy Policy

Information We Collect

We collect information that you provide directly to us when you:

• Create an account on our website
• Make a purchase or attempt to make a purchase
• Subscribe to our newsletter or marketing communications
• Participate in surveys, contests, or promotions
• Contact our customer service team

The types of personal information we may collect include:

• Name, email address, shipping address, and phone number
• Payment information (credit card details are processed securely by our payment partners)
• Order history and preferences
• IP address, browser type, and device information

How We Use Your Information

We use the information we collect for various purposes, including to:

• Process and fulfill your orders
• Communicate with you about orders, products, services, and promotions
• Provide customer support and respond to your inquiries
• Improve and personalize your shopping experience
• Detect, prevent, and address technical issues and fraud
• Comply with legal obligations

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

Types of cookies we use:

• Essential cookies: Necessary for the operation of our website
• Functionality cookies: Allow us to remember choices you make
• Analytical/performance cookies: Help us improve our website
• Targeting cookies: Record your visit and pages you visit

Data Sharing and Disclosure

We may share your personal information with:

• Service providers: Who perform services on our behalf (payment processing, order fulfillment, shipping, marketing)
• Business partners: When you engage in promotions offered by us and our partners
• Legal requirements: When required by law or to protect our rights

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes.

Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

Right to Access

You have the right to request copies of your personal data.

Right to Rectification

You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

Right to Erasure

You have the right to request that we erase your personal data, under certain conditions.

Right to Restrict Processing

You have the right to request that we restrict the processing of your personal data, under certain conditions.

Right to Data Portability

You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These include internal reviews of our data collection, storage, and processing practices and security measures, as well as physical security measures to guard against unauthorized access to systems.

All transactions are processed through a gateway provider and are not stored or processed on our servers. We use SSL encryption to protect sensitive information transmitted online.

Children's Privacy

Our website is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us.